SHIPPING
DOMESTIC SHIPPING
All USA orders are shipped via UPS or USPS. Carriers are selected based on the most efficient delivery. Most orders are processed and out the door in 2 to 3 business days, but transit time can take up to 6 days, depending on your distance from Los Angeles, California.
We offer a flat rate shipping of $8.95 for standard shipments under $100 anywhere in the United States of America. We offer free standard shipping on domestic orders of $100+ for delivery within the contiguous 48 United States of America, excluding Hawaii and Alaska. To be eligible, the order must total $100 or more after discounts and promo codes.
For orders placed with expedited 3-day, 2-day and Next Day air shipping, we use UPS, so transit time only applies to weekdays and we cannot ship to PO boxes. 3-Day, 2nd Day Air and Next Day Air orders placed by 1:00 P.M. Pacific Standard Time, Monday - Friday, will ship same day (except for on holidays due to warehouse closure). Weekend delivery is not available.
Orders that are shipped to APO/FPO, Alaska, Hawaii, USA territories and PO Boxes cannot be expedited, and will be shipped via USPS First Class Package or USPS Priority Mail.
INTERNATIONAL SHIPPING
All international orders are shipped via UPS, DHL, USPS to your destination country's postal service. Carriers are selected based on the most efficient delivery. Shipping cost is generally determined by actual weight of goods and packaging, however, occasionally, the cost may be determined by the dimensional weight of the package (depending on size of the order).
Customs Duties, Taxes and Brokerage Fees: International shipments require additional duties and taxes to be paid by the customer at the time of delivery, which are not covered in our shipping rates. Make sure to check with your local postal service or customs office to find out what these fees will be before you place your order. SKEPTIC cannot be held responsible for packages held in customs or for any customs duties or brokerage fees owed. If you decide to refuse a shipment, SKEPTIC will not grant refunds of any kind.
THESE ARE THE FOLLOWING ESTIMATES DEPENDING ON YOUR CHOICE OF SHIPPING:
CAN - WITHIN 3-7 BUSINESS DAYS
INTERNATIONAL - 10-30 BUSINESS DAYS
For our Canadian customers, to minimize high brokerage fees for imported goods, we strongly recommend choosing USPS First Class International Package or USPS Priority International service for your shipping service, both delivered to Canada Post for final delivery. Final delivery times may vary.
No Delivery via Freight Forwarding Company: International customers who elect to ship to freight forwarding or drop shipping companies may have their orders canceled at managerial discretion.
WHEN DO I RECEIVE MY TRACKING NUMBER / HOW CAN I CHECK ORDER STATUS?
Orders are generally processed and shipped Monday - Friday, 9:00 A.M. to 1:00 P.M., Pacific Standard Time. Orders placed over the weekend or during a major holiday typically will be shipped the next business day. Once your order has been shipped, you will receive an email with order and tracking information. Once a shipping label is printed, it may take up to 24 hours to see movement on the carrier's website.
DISCLAIMER:
PACKAGES WHICH ARE UNDELIVERABLE WILL BE CANCELED AND REFUNDED ONCE RECEIVED AT OUR FACILITY
PLEASE BE CAREFUL WHEN FILLING OUT YOUR INFORMATION. SKEPTIC WILL NOT BE RESPONSIBLE FOR SHIPMENTS TO THE INCORRECT ADDRESS BY THE CUSTOMER. REFUSED/UNCLAIMED DELIVERY WILL NOT REFUND THE OUTBOUND SHIPPING AND WILL INCUR A $15 RESTOCKING FEE. INTERNATIONAL ORDERS REFUSED/UNCLAIMED WILL NOT BE REFUNDED.
SKEPTIC WILL NOT BE RESPONSIBLE FOR ANY DELAYS/FEES, CUSTOMS, SHIPPING/TRANSPORTATION STRIKES, NATURAL OCCURRENCES AFTER THE ORDER HAS LEFT OUR FACILITIES.